eBoxGroup.com collects and stores certain information from or about you that can be used to uniquely contact, identify, or locate you (“Personal Information”). When using the User Interfaces, you may provide us with Personal Information including, but not limited to, your name, home or business address, phone number, email address, payment information, location, or zip code. When you use our Products & Services, you may provide us with certain additional information (e.g., unit description, home or business size, home or business system configuration, sensor names, appliances or other devices monitored by eBoxGroup.com, account information, schedule, mode, automation settings, and device settings) in order for us to personalize your Products & Services. eBoxGroup.com may also receive Personal Information that you have provided to our partners, including emergency contact information and user profile information, to enable eBoxGroup.com to provide our Products & Services.
eBoxGroup.com may collect information regarding your use of the eBoxGroup.com User Interfaces and Products & Services, including but not limited to: performance of any security or other device monitored by eBoxGroup.com, electrical usage or consumption, heating and cooling information, light or other fixture settings, and usage and alert logs. We receive this type of information from your devices that are monitored or controlled by eBoxGroup.com and your computer or other electronic device through which you may access, browse, download, receive, or otherwise use the eBoxGroup.com User Interfaces or Products & Services (each a “Personal Device”), and we may also receive and collect such information from third parties.
Some features of our Products & Services, such as location-activated arming reminders, thermostat adjustments, vehicle diagnostics, and other location-based Products & Services (collectively, “GeoProducts & Services”), use location information. Before GeoProducts & Services information can be used, you must first opt-in to activate these Products & Services. If you enable these features, we will automatically collect and store location information from your Personal Device or vehicle you designate which is capable of producing location data (e.g., mobile device, GPS device, or vehicle). This location information may include your current location or places you have recently visited. We also may aggregate this information, but this information will only be used for eBoxGroup.com’s internal purposes and to provide information requested by you. If you do not wish for us to collect and store this information, do not enable these features.
When you subscribe to eBoxGroup.com’s video monitoring or video monitoring add-on Products & Services such as the Visual Verification Products & Services, use a connected doorbell, camera, image sensor, or other connected device or wearable or subscribe to two-way voice, you may enable us, our service providers, or your Central Station, to record, store, view and process video and/or audio recordings from your monitoring equipment. This may include capturing and sending to you portions of this data as part of a notification or analyzing the data to identify motion or other events. We may process information from your monitoring equipment so that we can send you alerts. In addition, if you have the recording features enabled, we will capture, process and store video and audio data recordings from your device and you may be able to access those recordings.
Data protection and privacy laws in your country may impose certain responsibilities on you and your use of security cameras, connected doorbells and other devices with recording capabilities. You (not eBoxGroup.com) are responsible for ensuring that you comply with any applicable laws. For example, you may need to display a notice that alerts visitors to your home or business that they may be recorded using security cameras and other devices with recording capabilities. eBoxGroup.com takes no responsibility for your compliance with these laws.
eBoxGroup.com will not disclose your Personal Identifiable Information to any other entity except:
In addition, we may disclose your information when the information has been converted to a form that cannot be used to identify you. It may also be necessary for us to disclose your Personal Information in case of a merger or combination with, or acquisition of a portion of our business by, another company or entity, in which case Personal Information collected by eBoxGroup.com would be expected to be one of the transferred business assets.
eBoxGroup.com has security measures in place to protect against the loss, misuse, and alteration of your Personal Information. For example, we may protect your information through a unique username and password, and we may protect certain sensitive communications with our website through server authentication and secure connections. However, no method of data transmission is completely secure.
We may also permit third parties to place or modify cookies on your Personal Device on our behalf. The third parties can use these “tracking cookies” (also known as “third party cookies”) to determine if you have visited certain pages on our site or other sites and may use tracking cookies to present targeted advertisements to you as you visit other sites. These tracking cookies do not contain personally identifiable information (though they do identify the Personal Device that you use to visit the site) and you can configure your browser to reject tracking cookies.
If you access our Products & Services or the User Interfaces through your Personal Device, we may automatically collect certain information about your Personal Device that could include usage information and statistics, an IP address, Personal Device type and model, browser type, Personal Device ID, domain names, access times, referring website addresses, Personal Device settings and history, and other information collected about your access of the User Interfaces or receipt of communications or notification from eBoxGroup.com.
479 73rd street
Brooklyn NY 11209